Privacy Policy
Privacy of Your Information
Welcome! You have arrived at an online service location (e.g. website or mobile application) that is owned and operated by Advanced Laser Institute.
I. Introduction to Privacy Policy
This Online Privacy Policy explains how information is collected, used and disclosed by Advanced Laser Institute and applies to information we collect when you use or access our website (https://advancedlaserinstitute.com/) products, services (collectively, “Advanced Laser Institute” ), or when you otherwise interact with us. There are many different ways Advanced Laser Institute Services can be used. Further, we provide our services to clients of Advanced Laser Institute. Advanced Laser Institute users gain access to Advanced Laser Institute Services based on their level of access governed by their subscription level. As you use our Services, we want you to be clear about how we’re using information and the ways in which you can protect your privacy.
Our Privacy Policy explains:
- What information do we collect, and why do we collect it
- How we use that information
- The choices we offer, including how to access and update information
We’ve tried to keep it as simple as possible, but if you’re unfamiliar with terms like cookies, IP addresses, pixel tags, and browsers, read about these key terms first. Your privacy matters to Advanced Laser Institute, and if you have any questions, please email info@advancedlaserinstitute.com.
II. Information We Collect
We collect information to enable our platform to provide the Services offered to our subscribers and to understand how users interact with our Services to improve our platform continuously.
We collect information in several ways:
Information you give us:
Some of our Services require you to sign up for a Advanced Laser Institute Account. When you do, we’ll ask for personal information, like your name, email, and birthday, in order to complete your account activation. We also offer products that work best with positive verification of your identity. These products currently require government-issued photo identification to confirm your identity. In the future, we may automate this further by using an automated identity verification service. For certain premium Services, we may offer the ability to pay for these Services using a credit card, in which case we would collect additional information such as phone number, billing address, and credit card data. IN ALL CASES, you are in control of the information you choose to provide Advanced Laser Institute.
Information Provided to Us by Your Laser Institute Provider:
Laser Institute providers contract with Advanced Laser Institute for referral management services and may choose to provide Advanced Laser Institute with patient demographic data to facilitate referrals from one Laser Institute provider to another. Advanced Laser Institute does not disclose your personal demographic or clinical data to any outside parties other than your Laser Institute providers – for the sole purpose to transitioning your care from one setting/provider to another. If you do not wish to have your referrals sent using Advanced Laser Institute, you should notify your Laser Institute provider or contact Advanced Laser Institute directly at info@advancedlaserinstitute.com.
Information we get from your use of our services:
We collect information about the products you use and how you use them, like when you visit particular website pages or interact with website content. This information includes:
Device information – We collect device-specific information (such as your hardware model, operating system version, and unique device identifiers).
Log information – When you use our products or view content provided by Advanced Laser Institute, we automatically collect and store certain information in server logs. This includes:
- Details of how you used our service, such as your search queries
- Internet protocol address
- Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request, and referral URL
- Cookies that may uniquely identify your browser or your Advanced Laser Institute Account
Location information – When using Advanced Laser Institute services, we may collect and process information about your location. We use various technologies to determine location, including IP addresses.
Local storage – We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML5) and application data caches.
Cookies and anonymous identifiers – We use various technologies to collect and store information when you visit Advanced Laser Institute Services, and this may include sending one or more cookies or anonymous identifiers to your device. Advanced Laser Institute uses cookies to make interactions with websites easy and meaningful. Advanced Laser Institute’s servers may send a cookie to your computer when you visit the website. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. You remain anonymous unless you choose to identify yourself by responding to a promotional offer, opening an account, or filling out a web form. We use cookies to help us recognize you across different Services, learn about your interests both on and off our Services, improve your experience, increase security, and measure the use and effectiveness of our Services. You can control cookies through your browser settings and other tools. By visiting our Services, you consent to the placement of cookies and beacons in your browser and HTML-based emails in accordance with this Privacy Policy. Please note that if you disable your Web browser’s ability to accept cookies, you will be able to navigate the websites, but you may not be able to use the services successfully.
Web Beacons – Advanced Laser Institute uses Web Beacons alone or in conjunction with cookies to compile information about customers’ and visitors’ usage of the websites and interaction with emails from Advanced Laser Institute. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the Web beacon and a description of a website tied to the Web beacon. Advanced Laser Institute uses Web beacons to operate and improve website and email communications.
III. How We Use the Information We Collect
We use the information we collect from all of our Services to provide, maintain, protect, and improve them, to develop new ones, and to protect Advanced Laser Institute and our users.
We may use the name you provide across certain Services we offer that require a Advanced Laser Institute Account. Examples include Kudos, Treatmail™, Taking Patients, and Blogs (commenting feature).
As a Laser Institute provider, if you have a licensed Advanced Laser Institute profile, we may display all of your submitted DoctorFacts™ including your Profile name, Profile photo, and other data available on your Curriculum Vitae (CV). You may edit your Advanced Laser Institute Profile at any time to add, remove or update your information.
When you contact Advanced Laser Institute, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. We will not associate a cookie or anonymous identifier with sensitive categories based on race, religion, sexual orientation, or health.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.
IV. Transparency and Account Settings
People have different privacy concerns. Our goal is to be clear about what information we collect, what information we share, and how we communicate with you so that you can make meaningful choices about your privacy. For example, you can:
Visit your Advanced Laser Institute “Settings” page to control how we communicate with you, if your account is linked with your Facebook or Google account, and any of your personal information.
You can also opt out of any Advanced Laser Institute Services at any time. All communications we send to you will contain an “Unsubscribe” link which you can click on at any time. This will take you to your Advanced Laser Institute “settings” page, where you can change your email settings. If you are not logged in to Advanced Laser Institute, you will have to log in to make these changes.
If you want to deactivate your account permanently, please email info@advancedlaserinstitute.com with your request.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that some of our services may not function properly if your cookies are disabled. For example, we may not remember your language preference.
V. Information You Share
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Advanced Laser Institute. Our platform services allow you to send a Laser Institute provider “Kudos” which requires your name and email address. If you do not wish to have your name indexed by a search engine, you should not give “Kudos” to a Laser Institute provider. Any Advanced Laser Institute service which allows you to share information about your health will not be indexed by any search engine or made public by Advanced Laser Institute. This information will be sent securely to your designated Laser Institute provider and will be encrypted during transit and when not viewed by your chosen provider.
VI. Accessing and Updating Your Personal Information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity and/or email address before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our encrypted active servers and may not remove information from our encrypted backup systems.
VII. Information We Share
We do not share personal information with companies, organizations and individuals outside of Advanced Laser Institute unless one of the following circumstances applies:
With your consent: We will share personal information with companies, organizations or individuals outside of Advanced Laser Institute when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
With Laser Institute providers: If your Advanced Laser Institute Account is managed for you by a Laser Institute provider (for example, for referrals on the Referral Network product) then your Laser Institute provider will have access to your medical information (including your email and other data). Your Laser Institute provider can: review your medical information in order to provide medical services or satisfy applicable law, regulation, legal process or enforceable governmental request. For more information, please refer to your Laser Institute provider’s HIPAA and privacy policy.
For Permitted or Required by Law Activities: We may use and/or disclose your health information without obtaining your written authorization for purposes other than for treatment or Laser Institute operations. Except for the specific situations where the law requires us to use and disclose information (such as reports of births to the health department or reports of abuse or neglect to social services), we have listed all these permitted uses and disclosures in this section.
For Public Health Activities: We may use or disclose health information to a public health authority that is authorized by law to collect or receive information in order to report, among other things, communicable diseases and child abuse, or the F.D.A to report medical device or product-related events. In certain limited situations, we may also disclose health information to notify a person exposed to a communicable disease.
For Health Oversight Activities: We may disclose health information to a health oversight agency that includes, among others, an agency of the federal or state government that is authorized by law to monitor the Laser Institute’s system.
For Law Enforcement Activities: We may disclose limited health information in response to a law enforcement official’s request for information to identify or locate a victim, a suspect, a fugitive, a material witness or a missing person (including individuals who have died) or for reporting a crime that has occurred on our premises or that may have caused a need for emergency services.
For Judicial and Administrative Proceedings: We may disclose health information in response to a subpoena or order of a court or administrative tribunal.
To Coroners, Medical Examiners, and Funeral Directors: We may release health information to a coroner or medical examiner to identify a deceased person or to determine the cause of death.
For Purposes of Organ Donation: We may disclose health information to an organ procurement organization or other facility that participates in the procurement, banking or transplantation of organs or tissues.
For Purposes of Research: We may conduct and/or participate in medical, social, psychological and other types of research. Most research projects are subject to a special approval process to evaluate the proposed research project and its use of health information before we use or disclose health information. In certain circumstances, however, we may disclose health information to people preparing to conduct a research project to help them determine whether a research project can be carried out or will be useful, so long as the health information they review does not leave our premises.
To Avoid Harm to a Person or for Public Safety: We may use and disclose health information if we believe that the disclosure is necessary to prevent or lessen a serious threat or harm to the public or the health or safety of another person.
For Specialized Government Functions: We may use and disclose health information of certain military individuals, for specific governmental security needs, or as needed by correctional institutions.
For Workers’ Compensation Purposes: We may disclose your health information to comply with the workers’ compensation laws or other similar programs.
For Appointment Reminders and to Inform You of Health Related Products or Services: We may use or disclose your health information to contact you for medical appointments or other scheduled services or to provide you with information about treatment alternatives or other health-related products and services.
All Other Uses and Disclosures Require Your Prior Written Authorization.
For situations not generally described in our Notice, we will ask for your written authorization before we use or disclose your health information. You may revoke that authorization, in writing, at any time to stop future disclosures of your information. Information previously disclosed, however, will not be requested to be returned nor will your revocation affect any action that we have already taken. In addition, if we collected the information in connection with a research study, we are permitted to use and disclose that information to the extent it is necessary to protect the integrity of the research study.
If Advanced Laser Institute is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.
VIII. Information Security
We work hard to protect Advanced Laser Institute and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We encrypt many of our services using SSL and at-rest encryption technology. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems. We restrict access to personal information to Advanced Laser Institute employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
IX. When This Privacy Policy Applies
Our Privacy Policy applies to all of the services offered by Advanced Laser Institute and its affiliates and services offered on other sites but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.
Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Advanced Laser Institute services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.
X. Compliance and Cooperation With Regulatory Authorities
We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.
XI. Information Regarding Children
Persons must be of Minimum Age to use Advanced Laser Institute. Advanced Laser Institute does not collect information from children under the age of 13. If you are a parent or legal guardian of a minor child, you may, in compliance with the Terms of Use, use the Site or Services on behalf of such minor child. Any information that you provide while using the Site or Service on behalf of your minor child will be treated as Personal Information as otherwise provided herein.
Advanced Laser Institute and its members agree to comply with the requirements of COPPA (Children’s Online Privacy Protection Act), which severely restricts what information can be collected from children under the age of 13. Children under the age of 13 in the United States are prohibited from using the site. The site is not directed at children and Advanced Laser Institute does not knowingly collect any information from individuals under the age of 13. We will use that information only to respond directly to that child (or a parent or legal guardian) to inform him or her that he or she cannot use the services and subsequently, we will delete that information from our own servers.
XII. Changes
Our Privacy Policy may change from time to time. Without your explicit consent, we will not reduce your rights under this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.
Use of the Information this Service Gathers/Tracks
Any personally identifiable information you give us will be used only as permitted by law, including to provide the Services, product, service or information you have requested or to support the programs for which you registered. Unless you expressly consent to let us do so, your personally-identifiable information, including your e‑mail address, will not be sold, rented, licensed, or otherwise shared with third parties. Additionally, unless you expressly provide your consent or to fulfill a request from you — We won’t send you any unsolicited e‑mail.
Like most companies, Advanced Laser Institute uses cookies (and similar technologies) on our Services to facilitate and improve your digital experience. As further described herein, Cookies are small pieces of information that are stored to your device when you visit our website or webpages within our mobile app. Data collected during the use of the mobile application is stored within the application. The data collected either through cookies and/or the mobile Services includes but is not limited to, logging information regarding the characteristics or usage of your device, system and application software, user location data, your preferences and search queries. Collecting this data also enables us to better support the Services and optimize personalized content. Cookies may also be used to make advertising messages more relevant to you. The non-personally identifiable information we gather in aggregate form may be used to improve our Service, and we may share that information with business partners, third-party vendors working on our behalf, or our health and wellness sponsors. The use and collection of information by these third-party vendors is governed by their respective privacy statements and is not covered by this Privacy Policy or the Advanced Laser Institute Terms of Use. To protect your information, we encourage you to learn about the privacy policies of those third parties. Third-party vendors that Advanced Laser Institute has a current business relationship with include the entities listed here:
Google Analytics. We use Google Analytics for tracking queries submitted to their search engines. We also use Google’s DoubleClick technology for tracking our advertisements, enabling“tell-a-friend” social media functionality, and providing us with the contact information of users who submit a request for additional information about our services via click-through advertisements. View Google’s privacy policy.
This list may be updated and modified from time to time by Advanced Laser Institute in its sole and absolute discretion. Information that you voluntarily provided will be maintained as long as Advanced Laser Institute deems appropriate to fulfill the purpose for which you provided the information until you request us to remove it, or for as long as permitted under applicable law.
We may offer sweepstakes, contests, and other promotions (any, a“Promotion”) through the Service that may require registration. By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, personal information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list.
To the fullest extent permitted by applicable law, we may also disclose your information if we believe in good faith that doing so is necessary or appropriate to: (i) protect or defend the rights, safety or property of Advanced Laser Institute or third parties (including through the enforcement of this Privacy Policy, and other applicable agreements and policies); or (ii) comply with legal and regulatory obligations (e.g., pursuant to law enforcement inquiries, subpoenas or court orders). To the fullest extent permitted by applicable law, we have complete discretion and without notice to you to elect whether or not to make such disclosures and to contest or not contest requests for such disclosures.
Third Party Analytics Providers and Ad Servers
We may use third-party vendors to perform certain services on behalf of us or the Service, such as hosting the Service, designing and/or operating the Service’s features, tracking the Service’s activities, utilization of sharing technology that allows users to share content on this Site through social media, and analytics. We may provide these vendors with access to user information or they may directly collect your information to carry out the services they are performing for you or for us. Third-party analytics and other service providers may set and access their own tracking technologies on your device and they may otherwise collect or have access to information about you, potentially including personal information, about you. We are not responsible for those third party technologies or activities arising out of them.
We may also work with certain third parties to provide us with information regarding traffic on the Service to serve advertisements elsewhere online, and to provide us with information regarding the use of our website or services and the effectiveness of our advertisements. These third parties may automatically collect information about you using their own cookies, pixels or other technologies, or may otherwise collect or have access to, information about your visits to this and other websites, your IP address, your ISP, the browser you use to visit our website and other usage information. Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of our Services and the other sites tracked by these third parties.
The Cookie Statement
When you visit the Service, we may place a temporary“session” or a permanent cookie on your computer that will allow us to customize and enhance your experience at the Service, make improvements to our Service, or to report Service activity. Our session cookies are not permanently stored on your computer and expire when you leave. Permanent cookies are issued to Service visitors who link the Service from a search engine and are used only to permit Advanced Laser Institute to attract qualified users to the Service. Our cookies are not used to send spam. We store cookie information in aggregate form and use the aggregate information to make improvements to the Service or in internal reports on Service activity. You may opt out of allowing cookies to be placed on your computer. Refusing cookies disables our ability to include information about your visit in our regular monitoring of Service traffic.
Cookies and Similar Technology Policy
What are cookies?
A cookie is a small amount of data sent from a web server to your browser and stored on your computer or mobile device’s hard drive while you are viewing the website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website. This type of information is collected to make the Service more useful to you and to tailor your experience with us to meet your special interests and needs. We use and store this information to provide you with more personalized and customized online services and to make our site more convenient, useful, valuable and appealing to you.
We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our website; and (2) third party cookies, which are served by service providers on our website, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.
Cookies we Use
The Service may use the following types of cookies for the purposes set out below:
Essential Cookies
These cookies are essential to provide you with services available through our website and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Functionality Cookies
These cookies allow our website to remember choices you make when you use the Service, such as remembering your language preferences, remembering your login details and remembering the changes you make on other parts of our website, which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit the Service.
Analytics and Performance Cookies
These cookies are used to collect information about traffic to our website and how users use the Service. The information gathered does not identify any individual visitor. The information is aggregated and anonymous. The information gathered may include the number of visitors to the Service, the websites that referred them to our website, the pages they visited on our website, what time of day they visited our website, whether they have visited our website before, and other similar information. We use Google Analytics for this purpose. Google Analytics uses its own cookies. You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available here.
Targeted and Advertising Cookies
These cookies track your browsing habits to enable us to show advertising that is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, third party advertisers can place cookies to enable them to show advertisements that we think will be relevant to your interests while you are on third party websites.
Social Media Cookies
These cookies are used when you visit any public Advanced Laser Institute page. A social networking website such as Facebook, Twitter or LinkedIn can record that you have visited this page and could use this information to serve you relevant ads that are in compliance with platform advertising policies
Disabling cookies
If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described above, then you can typically instruct your browser, by changing its settings, to remove or stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. In order to do this, consult your browser’s technical information (instructions are usually located within the“settings,”“help”“tools” or“edit” facility). Many browsers are set to accept cookies until you change your settings.
If you do not accept our cookies, you may experience some inconvenience or not be able to use all portions of the Service or all functionality of the Service.
Pixel tags
In addition, we may use pixel tags (also referred to as clear GIFs, web beacons, or web bugs) on the Service to track the actions of users on the Services. Pixel tags are tiny graphic images with a unique identifier, similar in function to cookies, which are used to track online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, pixel tags are embedded invisibly in web pages. Pixel tags also allow us to send email messages in a format users can read, and they tell us whether emails have been opened, for example, to ensure that we are sending messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user.
Do not track signals
Some internet browsers may be configured to send“Do Not Track” signals to the online services that you visit. We currently do not respond to do not track signals. To find out more about“Do Not Track,” please visit www.allaboutdnt.com
Sites We Link To
If you choose to use any of the links we provide to providers, sponsors, and other third party resources, you will be leaving our Service and going to a new web site. While we take care in choosing the content and links on our website, we accept no liability whatsoever for third party sites. Protection of your privacy at those other sites will be governed by the privacy policy at that site. We’ve taken special care selecting the companies that are accessible through our website to try to ensure that they respect your privacy as we do, but please take the time to read the privacy policies at their sites.
Required Google Play Disclosures for Certain Health Apps
Google has determined that some of our mobile Services are subject to their COVID-19 apps requirements. As a result, we are required to provide the following information so we can make our mobile Services available to you in the Google Play store.
- Our mobile Services interact with your microphone only if you choose to use your microphone to navigate our mobile Services. Our mobile Services interact with your camera roll only if you choose to add a profile photo to use in our mobile Services. This information is NOT used in connection with any COVID-19 response or information.
- Our mobile Services access, collect, use, and share your information as stated herein.
- Our mobile Services were NOT specifically created for the COVID-19 pandemic but rather existed before the COVID-19 pandemic to allow you to access your health information conveniently and securely. We may allow you access to your COVID-19 related vaccination information, laboratory test results, and documents along with illness-related information using our mobile Service consistent with our Notice of Privacy Practices. You may choose if or how you want to access, display, or use the information – like how you can make those decisions about health information related to other conditions, services, tests or vaccinations.
- You may use our mobile Services to conduct telehealth appointments with your doctor. Our mobile Services only provide the technical support and platform for those appointments to happen. We do not interact with any health information about you exchanged during any telehealth appointments.
Disclaimer
Electronic communications privacy act notice (18 U.S.C. 2701 – 2711): Advanced Laser Institute makes no guaranty of confidentiality or privacy of any communication or information transmitted on the website or any other website linked to the website. Advanced Laser Institute will not be liable for the privacy of information, e‑mail addresses, registration, and identification information, disk space, communications, confidential information or trade secret information, or any other content transmitted over networks accessed by the website, or otherwise connected with your use of the website.
Contact Information
Please contact us by phone at (281) 819 1388 or by mail at 919 W Gray St, Houston, TX 77019, USA